TERMS AND CONDITIONS


COMPLAINT PROCEDURE

  • In the event of any unresolved dispute between a client and Health service provider, both or either of the parties involved may escalate the dispute by contacting our customer service on info@pristinehealthservices.com and our team of customer service representatives will respond within 48 hours.

  • A minimum of 5 working days is required to treat and resolve any complaint received by the customer service desk.